Hr services in Mumbai | The Operations Exponential

The Operations Exponential

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Introduction: “We are what we repeatedly do. Excellence, then, is not an act, but a habit.”


We normally associate all the operational benefits with continuous improvement – enhanced on-time delivery, inventory turns, lead time, performance to budget, etc. “The Operations Exponential” intervention takes this to the next level where the benefits to an organization are in a much deeper, permanent and far more profound way – remarkable business results in a short amount of time.

Once an organization has achieved this level, it ideally would require very little management intervention to continue on this journey. The employees who work directly in the flow would become capable of not only producing business results all the time, but also of recognizing problems with the flow before they happen and fixing them on their own using pre-established standards.

In a scenario, where managers and leaders of an organization are not chasing parts and people, putting out fires and going to meetings; they would be working on offense, and focus on doing more meaningful things – developing new products, refining the current ones, building systems & processes to bring in more efficiency & effectiveness and breaking into untouched areas.

With “The Operations Exponential”, organizations would be able to move from an environment where operations simply produce the result to one in which the operational side of the organization becomes capable enough in contributing to the overall growth of the business. And that’s the true power and benefit of this intervention, because it’s a fact that an organization can’t grow the business if they don’t have the time they need to do it.

Expected Outcomes: “The Operations Exponential” helps organizations by letting all the participants realize the journey that exists between the ‘current state’ and the ‘desired future state’ and assess individual/team readiness in terms of capabilities and abilities required to reach the desired state. This intervention provides the tools, strategies, tactics, mindset, knowledge and practice that the organization needs in order to transform its operations teams.

This intervention helps the organization to:

  • Begin to understand and appreciate the importance of achieving operational excellence in their area of
  • Start focusing on the process of planning and exercising conscious control over the amount of time
       spent on specific activities, especially to increase effectiveness, efficiency and productivity
  • Undergo transformation where they are able to form new habits of behaviour and mind
  • Become an agent in change management which will ultimately bring in more adaptability in the
       organization and help the change become permanent
  • Create organization wide projects to build and drive a culture of operations excellence throughout
       the organization
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