I have known the SUCCESSWRKS team for more than two years now and have always found them to be extremely responsive and solution oriented. Their consultants work as partners and bring insightful knowledge of the industry to the table. Their success story of growing from zero to more than 200 clients in less than 3 years is a testimony to the good work they are doing.
We at Kalpataru are probably the first client of Successwrks. Upon meeting Anjani Kumar, when he was in the process of setting up the venture, we saw the enthusiasm and determination in him. We knew that if we bank on him, he would make a difference. We did not want to do any run of the mill stuff with him. Seeing his calibre, we asked him to design a Management Level program for all our Senior Managers who are getting into Management.
SUCCESSWRKS has been instrumental in closing some critical requirements with us. They are thorough professionals and are focused. They have good understanding of our business and cater right profiles accordingly. The quality of the candidates they have is fantastic, as is their ability to deliver on time. I would recommend SUCCESSWRKS, especially on posts that are Senior levels
We have been working with Successworks People (Ms. Kunjal, Vaibhavi, Prachi,) since quite long & their service has always been excellent. Their understanding of the business needs and culture of the organization enables them to provide us with high caliber applicants. They have always been professional, honest and reliable. I highly recommend Sean as a professional, diligent and extremely competent consultant who helped me find the right talent for the right position...
A challenge that our global leadership team faced was around Collaboration and alignment because of their geographical spread and cultural diversity. The team from SUCCESSWRKS worked with us to design an intervention for around 30 of us that resulted in identification of joint projects,collaboration across functions/locations and alignment of key strategic > goals.
It was a wonderful experience working with you regarding fulfilling the manpower requirements at CII Centre of Excellence in Nanotechnology. I highly appreciate the enthusiasm, promptness and cooperation received from your organization during the entire selection process to recruit the quality professionals with required expertise. I strongly recommend to utilize the services of Successwrks for any HR related requirements. Wish you all the best.
A strong company will already have great customer relationships. But a smart company will always be asking - What is a good Customer Service? How can it grow from good to great? What are the pitfalls that many people experience when serving their customers? Does attitude count? What is the best way to handle customers? What techniques can be used to reduce customer service stress? If you are not constantly on the lookout for opportunities to improve your customer service, and find answers to these questions, then your relationships will stagnate. It is important to find all the answers to have a competitive edge in this complex market. To assist you in this process, we introduce our highly effective and research driven intervention - "The Customer Centricity Protocol."
While a variety of elements go into creating a successful business, customer service takes the center-stage. Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Every interaction the company has with a customer (or potential customer) can affect their bottom line. Often, customer service is what separates companies that thrive from those that fail. This is why it is imperative that businesses invest in quality customer service learning interventions.
“The Customer Centricity Protocol” is designed to give participants practical experience with various tools and techniques to develop their own customer services capability and strategy. These tools and techniques have been developed through our extensive experience and research with highly successful individuals and companies.
Expected Outcomes: “The Customer Centricity Protocol” offers all the participants the required tools, strategies, tactics, mindset, knowledge and practice that they need in developing customer service skills (both external and internal) and competencies to get distinguished from the competitors and extend their competitive advantage in the market.
This Intervention helps the participants to:
Introduction: "To thrive in today's marketplace, doing business as usual isn't going to work as a strategy against your competitors. And while most leaders acknowledge this, in one form or another, business as usual continues. Why is that? Why don't more organizations embrace transformation and incorporate ongoing transformation into the culture? Simply put, it doesn't happen until the leader understands transformation, is interested in being transformed and is committed to transforming his/her organization.”
Terri Wallin (Founder, The Wallin Enterprises) in The Huffington Post
“The Transformation Navigator” focuses on addressing this challenge and helps organizations build a highly practical and flexible framework which helps its leaders and managers embrace transformation as a way of life and set an example for others to follow. This premium intervention is designed to encourage participants to awaken the leader within to transform the environment in which they are operating. It takes diverse concepts like using transformational vocabulary, one-on-one coaching, point of power, collaboration, behavioral stimulation and structured disruption to transform participants’ present modus operandi. Using highly advanced behavioral modification tools, video feedback and simulation techniques, this intervention challenges participants to become a transformational leader in their current role, while preparing them for achieving exponential growth in future.
Transformation takes time and requires tenacity. This time spaced intervention constantly supports all the participants through this difficult phase till they experience real results and become confident of driving transformation themselves. It helps in building a culture within the organization where people understand the meaning of transformation and are willing to being transformed as they can clearly see the benefits associated with it. At the end, companies that are innovating, desiring to transform, putting in efforts and are being more rather than just doing more will only come out successful.
Expected Outcomes: “The Transformation Navigator" provides the required tools, strategies, tactics, mindset, knowledge and practice that one needs in order to get on to this transformational journey. It brings self-awareness and delves deep into strengths and areas of improvement thus eventually creating a desire to transform. The participants get to know the Leadership Essentials needed in the corporate world and understand true qualities of a leader. This intervention helps in creating a transformational frame of mind and a structure around participants’ thought process towards it. The coach supports the participants to create their Individual Development Plan focusing on their strengths and works with them in their transformation journey.
As a result of this intervention, participants would:
Introduction: “What I’ve learned from running is that the time to push hard is when you’re hurting like crazy and you want to give up. Success is often just around the corner.”
Experience has a way of teaching how complex things can be in the real corporate world. And while “keep it simple” is a great mantra, one often has to consider all sorts of factors and look at things from many angles to arrive at what, in hindsight, seems like the obvious answer. To acheive success in such complex corporate world, we bring our intervention “Corporate Success Re-Imagined!”
“Corporate Success Re-Imagined!” is an intense and practical learning intervention targeted to make participants aware of the complete dynamics of the corporate world and what it takes to become successful there. From knowing self to understanding the group and the organization within which one operates - this intervention tries to bring about a fundamental shift in one's approach towards corporate success. It helps in questioning the conventional wisdom, challenging the status quo, and looking at problems differently to arrive at unique solutions.
This 3 day intervention uses a combination of methods like reflective techniques, management games and analysis of influence processes to deliver the overall learning to the participants. In addition, use of self-discovery tools, powerful examples from real life help participants to start looking at corporate success differently.
Expected Outcomes: “Corporate Success Re-Imagined!" helps the organization by letting all the participants re-examine their success strategy and provide a mid-career/life boost to accelerate their speed of growth. Built on the belief of “what got you here, won’t get you there”, this intervention acts as a catalyst to rewire the mind and start the success journey afresh with a changed outlook.
This intervention would help the participants to: